Payment Terms & Policy

At [Your Company Name], we aim to make international trade smooth and transparent for our buyers. Below are our standard payment terms and conditions for export orders of Indian handicrafts.

1. Accepted Payment Methods

We currently accept the following secure payment options for international buyers:

  • Bank Wire Transfer (TT / SWIFT Transfer) – Preferred for most export orders.
  • Letter of Credit (L/C at Sight or Usance) – For bulk or long-term orders (subject to approval).
  • Advance Payment – For small trial orders or samples.
  • Other Methods (PayPal/Payment Gateway) – May be available for small sample orders only (additional charges may apply).

2. Standard Payment Terms

  • For Small Orders / Trial Orders
    • 100% Advance Payment before production or dispatch.
  • For Bulk Orders
    • 30–50% Advance at the time of order confirmation.
    • Balance 50–70% payable before shipment (against invoice & packing list).
  • For Orders via Letter of Credit (L/C)
    • L/C must be irrevocable, at sight, and issued by a prime bank.
    • All banking charges outside India are borne by the buyer.

3. Currency

  • Payments are accepted in USD, EUR, GBP, or INR (for domestic buyers).
  • Exchange rate applied will be as per the date of transaction.

4. Banking Details

Bank account details for wire transfer will be provided on the Proforma Invoice (PI) issued after order confirmation.

⚠️ Buyers must transfer funds only to the official bank account of Incraftex We are not responsible for payments made to any third party or agent.

5. Payment Security

  • All transactions are processed through secure banking channels (SWIFT/TT).
  • We do not store or have access to buyers’ credit/debit card details.

6. Late Payments

  • In case of delayed payments, production and shipment schedules may be affected.
  • Interest charges may apply for overdue payments (subject to contract terms).

7. Disputes & Refunds

  • Refunds, if applicable, will be processed as per our Refund & Return Policy.
  • Any disputes related to payment must be raised within 7 working days of transaction.

8. Contact Us

For payment-related queries, please reach out to us:

📧incraftex@gmail.com
📞+91 7669809925
🏢New Delhi, India

✅ By placing an order with us, you agree to the payment terms outlined in this Payment Policy.

💳 Payment Policy

At incraftex, we offer safe and reliable payment options for our customers worldwide. Our aim is to ensure secure transactions while making the buying process simple and transparent.

1. Accepted Payment Methods

For Domestic Orders (India):

  • UPI / QR Code (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Net Banking / IMPS / NEFT / RTGS
  • Credit / Debit Cards (Visa, MasterCard, RuPay)
  • Cash on Delivery (COD) (Available only for selected domestic orders and not for bulk shipments)

For International Orders (Exports):

  • Bank Wire Transfer (SWIFT/TT) – Most common for international buyers.
  • PayPal (with applicable transaction charges)
  • Western Union / MoneyGram (for smaller sample orders)
  • Letter of Credit (LC at Sight / Usance LC) (for bulk export orders above a certain value)
  • Advance Payment (Partial or Full) as agreed in Proforma Invoice.

2. Currency

  • Domestic payments are accepted in INR (₹).
  • International payments are accepted in USD ($), EUR (€), GBP (£), AUD (A$), and other major currencies (as per agreed invoice).

3. Payment Terms

  • Sample Orders: 100% Advance Payment.
  • Retail / Small Orders: 100% Advance Payment before dispatch.
  • Bulk Export Orders:
    • 50% Advance at order confirmation (for production).
    • 50% Balance before shipment (against Bill of Lading / Dispatch Proof).
    • LC terms available for large and long-term buyers.

4. Transaction Charges

  • Buyers are responsible for covering bank transfer charges, PayPal fees, and currency conversion charges.
  • The net invoice amount must be received by us in full.

5. Security of Payments

  • We do not store any credit/debit card details on our servers.
  • All online transactions are processed through secure and encrypted payment gateways.

6. Payment Confirmation

  • Once payment is received, buyers will receive a Payment Receipt and Order Confirmation via email/WhatsApp.
  • For export orders, a Proforma Invoice (PI) is issued before payment, and a Commercial Invoice + Packing List is shared after dispatch.

7. Default on Payment

  • Orders will not be dispatched until the agreed payment is received in full.
  • For bulk/export orders, delay in final payment may result in holding shipment or cancellation as per Terms & Conditions.

8. Contact Us

For payment-related queries or assistance, please contact:

📧 [your email address]
📞 [your phone number]
🏢 [your office address, India]

✅ By placing an order on our website, you agree to this Payment Policy.

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