At Incraftex, we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.incraftex.com or contact us for enquiries.
1. Information We Collect
We may collect the following types of information:
- Name, company name, and designation
- Contact details (email address, phone number, shipping/billing address)
- Product preferences or enquiry details
- Technical information such as IP address, browser type, and website usage data (collected via cookies)
2. How We Use Your Information
Your information is used only for:
- Responding to enquiries and providing quotations
- Processing and fulfilling export orders
- Sending updates about new products, offers, or services (only if you opt-in)
- Improving our website and customer experience
3. Sharing of Information
- We do not sell, rent, or trade your personal information with third parties.
- Information may only be shared with trusted service providers (e.g., shipping agents, payment processors) strictly for fulfilling your order.
- We may disclose information if required by law or to protect our legal rights.
4. Cookies & Tracking
- Our website may use cookies to enhance browsing and analyze site performance.
- You can disable cookies in your browser settings, but some features of the website may not function properly.
